CLA IT

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CLA IT SUPPORT

If you have hardware or software that is not working as it should, or have a general CLA IT service request, please submit a ticket on ServiceNow via: http://aub.ie/report-issue
Watch this video for guidance on creating a ticket in ServiceNow

CLA INSTRUCTIONAL TECHNOLOGY SUPPORT

If you need to consult with someone to learn more about using Canvas, Panopto, Zoom, or other instructional technologies, an email or phone call to the member of the CLA-IT Team is preferable. Please see the areas of specialization below.

CLA Zoom Office Hours - http://aub.ie/CLAIThelp Monday-Thursday, 2:00-3:30pm

CLA recordings from summer workshops - http://aub.ie/CLAtutorial

CLA Instructional Technology Tip Sheets - http://aub.ie/claremoteteaching

BIGGIO CENTER INSTRUCTIONAL TECHNOLOGY SUPPORT 

Class Continuity Preparation - http://aub.ie/keepteaching

Support for Students -  http://aub.ie/sdhelp

For other OIT related issues, such as account issues, etc. call the AU OIT Helpdesk at 334-844-4944 or start a chat online at http://www.auburn.edu/oit/chat

Darrell Crutchley

Darrell Crutchley

Information Technology Manager
dcrutchley@auburn.edu
(334) 844-7070 or (334) 750-3371
3223 Haley Center
Stacey Powell

Stacey Powell

Instructional Technology Specialist - FLL Multimedia Center
powelst@auburn.edu
(334) 750-8709
3234 Haley Center
Lisa Whitmore

Lisa Whitmore

Information Technology Specialist, Faculty and Staff Support (Windows)
lisawhitmore@auburn.edu
(334) 750-3364
3223 Haley Center
Matthew Warren

Matthew Warren

Information Technology Specialist, Faculty and Staff Support (Apple, Mac and iOS)
jmw0039@auburn.edu
(334) 707-7586
3223 Haley Center
Lauren Paul

Lauren Paul

Information Technology Specialist
flp0005@auburn.edu
(334) 740-3379
3223 Haley Center
Zack Stephenson

Zack Stephenson

Information Technology Specialist III
zcs0011@auburn.edu
(334) 734-3278
3223 Haley Center
John Mitchell

John Mitchell

Instructional Technology Specialist
mitchjd@auburn.edu
(334) 734-4278
127 Biggin Hall

Last Updated: August 21, 2020