Published on September 17, 2012
Myles Cryer's article, "Hedging Our Bets," was recently published in Intercom. Intercom is the trade journal of the Society for Technical Communication (which has over 25,000 members).
In the article, Myles analyzes the comments of Epinions.com Advisors—members charged with helping product reviewers improve the helpfulness of their reviews. He discusses the ways that technical editors can look to Advisors' hedged suggestions for help in creating rhetorically effective suggestions in their interactions with writers.
Here's the URL to the journal: http://intercom.stc.org/